Grievance Officer

Who to contact

What we do with your complaint

We acknowledge every complaint and answer it within 30 days of receiving it, as Section 8(10) of the Digital Personal Data Protection Act 2023 requires. Complicated cases still get an answer inside that window, even if it is an answer about what we are still doing.

To help us act quickly, tell us your name, the email address or order number you used with us, and what you would like us to do — see a copy of your data, correct it, delete it, or withdraw a consent you gave earlier.

If you are not satisfied

Come back to us first — most complaints are a misunderstanding we can fix. If our answer still does not settle it, you may complain to the Data Protection Board of India, which is the authority that supervises us under the Act.

Nothing on this page limits any other right you have under Indian law.